Phone: 0435 361 715 Email: support@blaqapp.com

System Maintenance contains tools for performing maintenance on your Blaq system.

The tools available are:
  • Re-sync Records
    This function will update the totals for either the specified transaction or all transactions in the system. It will ensure all components, adjustment notes & payments have been recorded correctly against an invoice. This should only need to be run if there are any errors with the totals - running it won't cause any problems but if there are a lot of transactions in the system it may take some time to run.

    The options are:
    • Re-sync all records - leave all the fields blank
    • Re-sync a specific transaction - specify the branch, transaction type & number
    • Re-sync a group of the same types of transaction - specify the branch and transaction type, then enter a comma separated list of transaction number
  • Transaction Status
    This will change the status of a transaction, possibly so it can be modified or exported again. Select the branch and transaction type, then either a transaction number, OR a comma separated list of numbers then select the Status and click on the 'Change Status' button.
  • Transaction Date
    This will change the date of a transaction. Select the branch and transaction type, then either enter a transaction number, OR a comma separated list of numbers then enter the new transaction date then click on the 'Change Date' button.
  • Reset Batch
    This will reset the status of all transactions in a previously exported batch to 'Closed' so they can be exported again. Select a batch from the list then click on the 'Reset Batch' button.
  • Transfer Customers
    This will transfer all customers of a Sales Rep to a new Sales Rep. Select the old Sales Rep, the new Sales Rep and then click on the 'Transfer' button.
  • Change a Product Code
    This will either change all records in Blaq with the current product code to a new product code or an existing product code.

    Enter the Old Product Code then either:
    • Enter the New Product Code to replace all records in Blaq with the new code (the New Product Code must be alpha-numeric and between 4 and 25 characters long) OR
    • Enter the Replacement Product Code to delete the Old Product and it's pricing and merge all it's sales data with the Replacement Product.
    Depending on how many records there are, the change may take some time.

Last modified: 24/06/2009